What services does Goodson Steemer provide?

We provide professional carpet cleaning, upholstery cleaning, carpet repair, pet stain and odor treatment, and water extraction for floods across Metro Detroit.

Do you offer same-day or next-day service?

Yes, same-day and next-day appointments are often available Monday through Saturday. Call 888-654-9160 to check current openings.

What areas do you service?

We proudly serve homes and businesses throughout Metro Detroit.

Do you clean upholstery as well as carpet?

Yes, we clean sofas, loveseats, chairs, sectionals, mattresses, and other upholstery items.

How long does the carpet cleaning process take?

The duration depends on the size of the area being cleaned, but most jobs can be completed within a few hours.

Are your cleaning products safe for pets and children?

Yes, we use eco-friendly and safe cleaning products suitable for homes with pets and children.

Carpet Cleaning Livonia MI | Goodson Steemer

Terms & Conditions – Goodson Steemer Carpet Cleaning
Effective Date: 07/01/2025

1. Services

We provide carpet, upholstery, and related cleaning services in Metro Detroit and surrounding areas.

Results may vary depending on the condition of carpet, upholstery, stains, or odors. Some stains and wear may be permanent.

2. Pricing & Payments

Prices are based on room size, condition, and service requested. Additional charges may apply for oversized rooms, multiple hallways, or special treatments.

All services include free deodorizer.

Payment is due upon completion of service unless prior arrangements are made. We accept cash, credit/debit cards, or other approved payment methods.

3. Cancellations & Rescheduling

Please provide at least 24 hours’ notice to cancel or reschedule.

Same-day cancellations or no-shows may result in a cancellation fee.

If we arrive and cannot perform the service due to access issues, unsafe conditions, or customer-related reasons, a trip fee may apply.

4. Satisfaction Guarantee

We strive to provide excellent service. If you are not satisfied, please contact us within 48 hours so we can address your concern.

We do not guarantee complete stain or odor removal, as some conditions may be permanent.

5. Liability

Customers are responsible for moving fragile or valuable items before our arrival.

We are not responsible for pre-existing conditions such as loose seams, weak carpet backing, discoloration, or damage caused by improper installation.

While we take great care, we are not liable for issues related to normal wear, fragile materials, or furniture movement requested by the customer.

6. Access & Safety

Customers must provide safe access to the property, including access to water and electricity.

Our technicians may refuse service if conditions are unsafe (e.g., aggressive pets or hazardous environments).

7. SMS Terms of Service

By providing your phone number, you consent to receive text messages from Goodson Steemer Carpet Cleaning regarding appointments, service updates, and customer care.

Message frequency may vary
Message and data rates may apply
Reply STOP to opt out at any time
Reply HELP for assistance
You can contact us at (888) 654-9160 for support

Carriers are not liable for delayed or undelivered messages.

8. Privacy Policy

Your personal information (name, address, phone number, email) is used only for scheduling, communication, and service purposes.

We do not sell or share your personal information.

For more details, please review our Privacy Policy:
https://www.goodsonsteemer.org/privacy-policy..

9. Updates

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a new effective date.

10. Contact Us

Goodson Steemer Carpet Cleaning
📍 27523 Schoolcraft, Livonia, MI
📧 goodsonsteemer@yahoo.com
📧 g oodsonsteemer@gmail.com
📞 (888) 654-9160